Please, allow 5 to 10 business days to see the refunded charge as a credit in your credit card statement.

Monthly subscriptions — We issue refunds for our digital products within 30 days of the original purchase of the product in the following cases:

• double billing, or
• if you continue being unable to access our products on the website or by email after contacting us for assistance 

Annual Subscriptions — We issue refunds for our digital products at any time, on a pro rata basis, in the following cases:

• if you decide to cancel (after a minimum of 1 month), or
• double billing, or
• if you continue being unable to access our products on the website or by email after contacting us for assistance 

If you have any questions about our Returns and Refunds Policy, please contact us by email: contactus@exporationinsight.com or visit this page on our website.